- Q01 : How can I tell if you’re trustworthy?
- Industry Recognition: (more)
- Management’s Portfolio: (more)
- Years of Establishment: (more)
- Track Record: (more)
- Trial Translation: (more)
- Q02 : What is your background in language?
- Q03 : How many linguists do you have?
- Q04 : What kind of language services do you provide?
- Q05 : What kind of documents do you specialize in?
- Q06 : What is your daily output?
- Q07 : Will my assignments be contracted out?
- Q08 : Is confidentiality guaranteed for my documents?
- Q09 : How much do you charge for your services?
- Q10 : Do you offer express services?
- Q11 : Do you use translation software?
- Q12 : What is the difference between translation software and translation memory?
- Q13 : Can you produce different versions of translations targeting mainland China, Hong Kong and even Taiwan?
- Q14 : Do you certify translations?
To tell a professional translation firm from a not-so-professional one, you may wish to consider the following criteria:
In all, the more a translation firm meets the above criteria, the more it is likely to be trustworthy.
We are a Hong Kong-based language service provider accredited by language / translation authorities in America, Britain, Australia, Canada as well as China. Our firm was co-founded in 2000 by Mr. Peter Fan, who has 38 years’ ongoing experience in translation (click to know more about our strengths and our qualifications ).
We have over 28 linguists working closely in our offices worldwide, supported by an extensive network of freelance copywriters, interpreters and translators in mainland China, Hong Kong, Taiwan and some English-speaking countries.
We translate a wide variety of documents ranging from corporate finance projects, legal documents to government papers, business materials for internal and external uses, and many more. We excel in handling large-sized projects. Please visit our winning list of clients from different industries or simply contact us to know more about how we can help.
We have 28+ full-time and regular part-time linguists at your service from Mondays to Saturdays. Depending on the nature and technicality of documents, we can handle about 60,000 to 120,000 words round the clock. This output can always be enhanced with the support of our part-time linguists and freelancers upon request.
No, not if you insist. We are neither operating as an intermediary nor earning our living on the difference between the amounts we charge clients and we pay freelancers. We have over 28 full-time and regular part-time linguists to handle most of your assignments in-house. However, under certain circumstances, we may need the support of our regular freelancers, mostly when there are unexpected deadline crashes or we need to draw on the expertise of our freelancers.
Yes. We do handle confidential and/or price-sensitive materials every day. All full-time staff and freelance linguists have signed a binding agreement with us on confidentiality, as we have done the same with our clients. On top of guarantee on paper, we have a Chinese wall system in place – a series of segregation measures that forbid translators in different projects to know what others are doing. In extreme cases where strict confidentiality is needed, our translators can work at clients’ designated locations with all external communication cut off for a period of time.
Translation, editing and copywriting are normally charged per word or per page, depending on the complexity and turnaround time of the source text or subject matter. Transcription and interpretation are priced on per-minute and on per-day bases respectively. Please call our customer service officers at (852) 2531 3113 or (852) 2531 3128, or send us an email at email@example.com for a quotation.
Yes, we operate round the clock from Mondays to Fridays (i.e. 24 X 5) and, where necessary, on Saturdays and public holidays. This is one of the safest ways to shorten turnaround time without compromising quality, consistency and accuracy.
No. All translation assignments are done by human translators only. But we have a translation memory and a self-built glossary to enhance accuracy and consistency.
Considerably different. Translation software translates automatically without human effort. Unfortunately this often leads to inorganic and wrong translation. We never do that. A translation memory does not translate. Rather it simply digs out identical or similar phrases from existing or previous documents, so as to help a human translator to produce a more consistent and speedy translation.
Be rest assured — we are experienced in producing different versions of translations targeting every major Chinese community, particularly mainland China, Hong Kong and Taiwan. Actually our core members are two of the very few Hong Kong translators with dual memberships in Hong Kong Translation Society and the Translators’ Association of China.
Up to the time of writing, there has been no mutual recognition system in translation between Hong Kong and Taiwan. So our translation targeting the Taiwan market is edited by a network of native linguists before submission.
Yes. We are accredited translators of America, Canada and Australia. We offer certified translations from English into Chinese and Chinese into English in the US, Canada and Australia.